Home forums General chat Need a little help pro version won’t activate

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    • #7635
      Jason Garlow
      Participant

      Good morning, I love this distro it was a lot of fun to play with in live and a VM. Both versions of those were fully functional minus the pro version of course. So I decided to install the free version on baremetal and purchase the pro version. I did this last night and I followed the steps to activate it and I also downloaded the iso version just in case I needed to reinstall the pro version. upon reboot I noted that the pro version was not unlocked despite opening the upgrade .deb and it showing it is unlocked. So then I decided to use the iso I downloaded from the purchase successful page. I used etcher as I always do to burn it to usb and when I tried to run from usb I get grub with advanced and makulu options, however, when you click on the makulu you get the error no kernal is loaded. I also noticed the iso I downloaded for the pro was only 980MB.

      OS: MakuluLinux Shift Bld-2022.07.18 x86_64
      Host: HP EliteDesk 800 G1 SFF
      Kernel: 5.15.0-46-generic
      Packages: 2633 (dpkg), 5 (flatpak), 11 (snap)
      Shell: bash 5.0.17
      Resolution: 1920×1080, 1920×1080
      DE: GNOME 3.36.9
      CPU: Intel i7-4770 (8) @ 3.900GHz [39.0°on]
      GPU: NVIDIA GeForce GTX 1650
      GPU: Intel HD Graphics
      Memory: 2030MiB / 31994MiB

      dpkg.log

      2022-08-11 08:48:41 startup packages remove
      2022-08-11 08:48:41 status installed makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:48:41 remove makululinux-shift-pro:amd64 1.00.8 <none>
      2022-08-11 08:48:41 status half-configured makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:48:41 status half-installed makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:48:42 status config-files makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:48:42 status not-installed makululinux-shift-pro:amd64 <none>
      2022-08-11 08:48:42 startup packages configure
      2022-08-11 08:51:22 startup archives unpack
      2022-08-11 08:51:22 install makululinux-shift-pro:amd64 <none> 1.00.8
      2022-08-11 08:51:22 status half-installed makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:51:22 status unpacked makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:51:22 startup packages configure
      2022-08-11 08:51:22 configure makululinux-shift-pro:amd64 1.00.8 <none>
      2022-08-11 08:51:22 status unpacked makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:51:22 status half-configured makululinux-shift-pro:amd64 1.00.8
      2022-08-11 08:51:22 status installed makululinux-shift-pro:amd64 1.00.8

      As you can see I installed it a few times and checked to display manager page to see if it was unlocked and they all showed locked.

       

      My second issue and less pressing one is on the core desktop the pie menu will not function. It did function while using on the usb though. When I look at the log at the time of attempting to open the pie menu I get this “Aug 11 09:54:31 makulu-shift systemd[3090]: Started Application launched by gnome-shell.
      Aug 11 09:54:31 makulu-shift systemd[3090]: gnome-launched-Pie-Menu.desktop-84567.scope: Succeeded.”

    • #7636
      raymerjacque
      Keymaster

      you are meant to reboot after you install the activation deb. it says to do so in the readme file 🙂

    • #7637
      Jason Garlow
      Participant

      you are meant to reboot after you install the activation deb. it says to do so in the readme file ?

       

      I did read the readme and I did reboot. The readme specifically said to reboot after install and I did. When that didnt work someone in discord suggested I update then reboot. I attempted that also. So then I started over from scratch removed the .deb and repeated the same steps it told me to do.

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