The following Terms apply to purchasing Pro digital downloads from MakuluLinux.
- The Purchase of the Pro Access is a once off purchase, Users will only be charged a one time fee for a digital download.
- The purchase gives the user access to a digital download link that gains access to the current latest versions of the current builds.
- While we do allow access for up to a year after purchase to updated builds, it is not guaranteed, we do try to update the builds as often as possible and thus giving regular updates to pro users throughout the year.
- In the event that something goes wrong or the user cannot access the digital download, the user needs to contact us immediately at support@makululinux.com so we can resolve the matter as swiftly as possible.
- The Pro access also gives users access to our A.I servers, You get access to Both Electra ( text and voice ) as well as access to our Image generation servers. This Access is a bonus, it is not considered part of the Pro package bundle, but more of a bonus feature we offer to say thank you for your support. We see a bright future for our A.I development, however any abuse of the A.I features and we will throttle or even limit features.
- The digital download link assigned to a user after purchase should be stored and kept by the user for future use, We continuously update the pro packages and your digital download link is valid for a year after purchase. Keep it safe, should a new update be available you can use the same link to download any updates.
- Should the user lose the digital download link, the user needs to contact us immediately at support@makululinux.com so we can resolve the matter as swiftly as possible.
- Purchase of our digital downloads also gives users access to the VIP channel on our discord, however this access needs to be requested after the purchase is completed. it is not an automated process.
- At ALL time when using the A.I and Image generation, we expect users to behave and remember, this is a family friendly service, there are people that may be sensitive to vulgar language or insensitive topics in our channels, please behave as you would at home when accessing the A.I or VIP sections in Discord or Makulu Messenger.
- At no point will MakuluLinux be held responsible for how the user chooses to use the software, Once you download, what you do with the software is your due to your choices and we will not be held accountable for your actions.
The following Refund Policy applies to purchasing Pro digital downloads from MakuluLinux.
- All purchases are final, unless extreme circumstances can be made for grounds to issue a refund.
- We will issue a refund in the event that the user has problems with compatibility with his hardware.
- We will issue a refund if a problem the user is having can not be resolved by the user or us.
- However, since the user can run the free trial versions before the digital download build, there should not be a compatibility or hardware issue. In the event of any issues, the user should contact us and let us try to assist to fix the problem before we consider issuing a refund.
- A refund will only be issued when all other avenues have been exhausted and any problems the user is having cannot be resolved.
- Refund will be issued via Paypal or Wise.